Your Travel Specialist has selected the vehicle size based on your number of passengers. Read these to learn about luggage restrictions and more. If you have a question not answered below, please contact your By-Your-Side Service℠ TEAM member.
The Terms and Conditions outlined below are those which apply to Tenon Tours car rental bookings only. The conditions have been agreed upon unless otherwise stated in the Legal Agreement and Acceptance Advice. All items are subject to change.
TABLE OF CONTENTS
Hertz
Your Rental Includes:
- Unlimited Mileage & VAT Tax
- Theft Protection (TP)
- Location Service Charge (LSC)
- Collision Damage Waiver (CDW)
Super Coverage (SC)
The Super Cover Excess Waiver varies (EUR 20-35) per day plus VAT depending on car categories. Super Cover is available for renters to purchase if they have reserved on either the Exclusive & Inclusive programs. Super Cover ( SCDW ) can be added to a rental which reduces the damaged Excess to Zero. Note: SC is invalidated if you are negligent e.g. it does not include Tyres, Wheels, Keys, or Fuel.
Collision Damage Waiver (CDW)
Collision Damage Waiver ( CDW ) means the Hertz Driver is insured in relation to Damage to the Hertz vehicle – subject to a damage excess (where applicable)
Security Deposit
A deposit will be required by the car rental agency in case of any incidentals. This can only be paid with a Visa, Mastercard or American Express credit card and must be in the driver’s name. Discover and debit cards are not accepted. The deposit will be refunded to you after the vehicle is returned and inspected unless there are damages.
Additional Driver Charge
Your rate includes 1 (one) driver. A charge of EUR 10.00 per day, per each additional driver, will be applied, including tax.
US License
You do not need an international driver’s license or any special permits to drive a car in Ireland and/or the UK. Must hold a current national licence valid for at least 2 years or more at the time of Rental. Provisional or Learner drivers or seriously endorsed license holders are not eligible to rent a vehicle e.g drunk driving disqualification. A valid passport will also be required.
Drop Fees
Ireland: One Way rentals are free of charge between Dublin Airport, Dublin Downtown Locations ( South Circular &, North Circular Road Locations ) Cork Airport, Cork City & Shannon Airports on all rental durations. If dropping your rental off to one of the following locations: Kerry Airport, Knock Airport, Sligo, Wexford, Waterford City then a one-way drop will incur a fee of EUR 70 (3-4 Days), EUR 25 (5+ Days).
A one-way fee of EUR 160 is applicable for returns to the following locations in Northern Ireland: Belfast International Airport, Belfast City Airport, Belfast Downtown, City of Derry
United Kingdom: One Way not allowed into the UK.
GPS
We cannot guarantee that your car rental will be equipped with a GPS. Please ask the representative if your car has a navigation system. If not, you may rent a GPS through the agency directly for an additional cost. As an alternative, we recommend downloading the ‘HERE WeGo’ mobile app onto your smartphone. This app allows you to download maps of the countries you will be traveling to. Once you arrive at your destination, you will be able to use the app for driving directions and locating nearby gas stations. The best part of the app is that all of this can be done completely offline, without connecting to the internet, as long as the maps are pre-downloaded!
Car Size/Luggage Allowance
Your Travel Specialist has selected the vehicle size based on your number of passengers. Luggage space is limited to 1 checked bag no larger than 26″ in height and 1 personal item (backpack, purse, computer bag, etc.). If you have larger or extra bags (golf clubs, camera equipment), please let us know so we can make sure you have the correct size vehicle.
Maximum Age
Customers aged between 75 – 79 years can rent with specific conditions :
- Must drive regularly & hold a current motor insurance policy.
- Provide a letter from their doctor to state that they have been in good health for at least 12 months.
- Provide a letter from their insurers to state that they have not been involved in any incidents in the last 5 years.
Add-Ons
When you arrive at the car rental agency, you will be prompted with a few options to add on to your reservation such as roadside assistance, adding another driver, pre-fuel, etc. It is completely up to your discretion to add these items as they cannot be pre-purchased by Tenon Tours.
Enterprise
Your Rental Includes:
1. Unlimited Mileage & VAT Tax
2. Third Party Liability (TPL)
3. Road Fund License Fee (LF)
4. Damage Waiver (DW)
5. Airport Surcharge if part of rental
ONE-WAY DROP FEE NOT INCLUDED
Super Coverage (SC)
The Super Cover Excess Waiver varies (GBP 12-15 or EUR 15-20) per day plus VAT depending on car categories. By accepting the SC in addition to DW, your financial responsibility for accidental damage to the Enterprise vehicle, its parts and accessories, is reduced to 100 GBP/EUR for manual vehicles and 200GBP/250EUR for automatics and minivans. Note: SC is invalidated if you are negligent e.g. it does not cover broken or lost keys, contamination of fuel, or damage to wheels or tires.
Collision Damage Waiver (CDW)
DW limits your financial responsibility for accidental damage to the Enterprise vehicle, and its parts and accessories, to the Excess Amount stated. This excess may be waived by the purchase of SC.
Security Deposit
A deposit will be required by the car rental agency in case of any incidentals. This can only be paid with a Visa, Mastercard or American Express credit card and must be in the driver’s name. Discover and debit cards are not accepted. The deposit will be refunded to you after the vehicle is returned and inspected unless there are damages.
Additional Driver Charge
Your rate includes 1 (one) driver. Further additional drivers are chargeable at 18GBP for UK rentals and 11EUR for Ireland rentals including VAT per day, with a maximum rental cost of 180GBP or 110EUR for each driver.
US License
You do not need an international driver’s license or any special permits to drive a car in Ireland and/or the UK. You must bring with you and present your valid US driver’s license to operate any rental vehicle. All Renters must hold a current national license issued in English and valid for at least 1-year or more at time of rental. A valid passport will also be required. Provisional / Learner drivers or seriously endorsed license holders are not eligible to rent a car e.g. drunk driving Disqualification.
Cross Border Policy
Ireland – There is no charge for taking a vehicle between the Republic of Ireland and Northern Ireland. Vehicles rented from Enterprise Ireland can be taken out of Mainland Ireland only for travel to the UK, where there is a charge of €175.00, and the vehicle must be returned to the territory it was rented from. Please notify the branch prior to rental of the vehicle if you would like to arrange this and please plan on staying in the rental location for at least 24-hours to collect your permit for out-of-country travel.
UK – There is no charge for taking a vehicle between the countries of the UK. Vehicles rented from Enterprise UK can be taken out of Mainland UK only for travel to Ireland, where there is a charge of £125.00, and the vehicle must be returned to the territory it was rented from. Please notify the branch prior to rental of the vehicle if you would like to arrange this and please stay in the rental location for at least 24-hours to collect your permit for out-of-country travel.
GPS
We cannot guarantee that your car rental will be equipped with a GPS. Please ask the representative if your car has a navigation system. If not, you may rent a GPS through the agency directly for an additional cost. As an alternative, we recommend downloading the ‘HERE WeGo’ mobile app onto your smartphone. This app allows you to download maps of the countries you will be traveling to. Once you arrive at your destination, you will be able to use the app for driving directions and locating nearby gas stations. The best part of the app is that all of this can be done completely offline, without connecting to the internet, as long as the maps are pre-downloaded!
Car Size/Luggage Allowance
Your Travel Specialist has selected the vehicle size based on your number of passengers. Luggage space is limited to 1 checked bag no larger than 26″ in height and 1 personal item (backpack, purse, computer bag, etc.). If you have larger or extra bags (golf clubs, camera equipment), please let us know so we can make sure you have the correct size vehicle.
Add-Ons
When you arrive at the car rental agency, you will be prompted with a few options to add to your reservation such as roadside assistance, adding another driver, pre-fuel, etc. It is completely up to your discretion to add these items as they cannot be pre-purchased by Tenon Tours.
SIXT
Your Rental Includes:
- Unlimited Mileage & VAT Tax
- No premium location or seasonal supplement fee
- Super Collision Damage Waiver (SCDW)
Super Collision Damage Waiver (SC)
Super Cover ( SCDW ), included in all our rental bookings with SIXT reduces the damaged Excess to Zero. Note: SC is invalidated if you are negligent e.g. it does not include Tyres, Wheels, Keys, or Fuel.
Theft Protection (TP)
Theft Protection removes the driver's responsibility to a part of the vehicle in case of theft. If Theft protection is accepted, the customer is only responsible for amounts stated at the time of rental. If Theft protection is not accepted the customer will be held liable for the full value of the car.
Security Deposit
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle and protection level selected. We recommend choosing our Super Top Cover to minimize the liability and deposit required.
Additional Driver Charge
Your rate includes 1 (one) driver. A charge will be levied for any additional driver, whose details are noted in the lease, only if the additional driver presents a valid driver’s license.
US License
The renter and all approved drivers must be in possession of a full, valid driving license for at least 4 years and present it together with an identity card or passport while receiving delivery of the vehicle. Furthermore, the following conditions apply depending on the issuing country of the driving license.
A driver's license printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic, etc) must be complemented by an international driver's license.
Drop Fees
One-way rentals within some Sixt locations are allowed under conditions depending on tariff.
International One-Way Rentals are allowed between the Republic of Ireland and Northern Ireland. All other international One Ways are not allowed.
GPS
Navigation systems are guaranteed to be available if a booking is made at an additional cost. If a booking is not made, this is dependent on availability.
Car Size/Luggage Allowance
Your Travel Specialist has selected the vehicle size based on your number of passengers. Luggage space is limited to 1 checked bag no larger than 26″ in height and 1 personal item (backpack, purse, computer bag, etc.). If you have larger or extra bags (golf clubs, camera equipment), please let us know so we can make sure you have the correct size vehicle.
Maximum Age
Drivers over 75 must provide a medical certificate confirming that they are medically fit to drive a vehicle. These documents should be dated within three months of your pick-up date and should be printed and presented at the rental counter upon commencement of your rental for verification. If these documents cannot be presented, it will not be possible to rent with Sixt and any deposit or fees paid in advance will be forfeited.
Add-Ons
When you arrive at the car rental agency, you will be prompted with a few options to add to your reservation such as roadside assistance, adding another driver, pre-fuel, etc. It is completely up to your discretion to add these items as they cannot be pre-purchased by Tenon Tours.